Domestic Shipping Policy

  • All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimate

  • Shipment Method

    Estimated Delivery Time

    Shipment Cost

    STANDARD

    3-5 business days

    Orders up to $49.99: $4.95

    EXPRESS

    2-3 business days

    $14.95

  • * Overnight delivery is only available for orders with delivery addresses within the continental United States.
  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery delays can occasionally occur.

Shipment to P.O. Boxes or APO/FPO Addresses

  • We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Free shipping only applies to the 48 continental U.S states. 

Shipment Confirmation & Order Tracking

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

  • Muselooks is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

  • Muselooks is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

  • We currently do not ship outside the U.S.